About the Course
This course is designed to equip professionals with the knowledge and practical skills required to
effectively manage facilities, assets, and support services within modern organizations. It focuses
on ensuring that the physical workplace environment supports business operations, enhances
productivity, and maintains safety and compliance standards.
Participants will gain a comprehensive understanding of facilities management as a strategic
function that integrates people, place, processes, and technology. The course also explores
emerging trends such as sustainability, circular economy practices, and the use of technology in
managing facilities and assets.
By the end of the training, participants will be able to design and implement efficient facilities
management systems, optimize resource utilization, and ensure continuity of operations in
dynamic work environments.
Target Participants
This course is ideal for:
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● Facilities managers and officers
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● Operations and administrative managers
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● Asset and property management professionals
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● Maintenance and support services teams
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● Health and safety officers
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● Procurement and logistics personnel
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● Professionals responsible for workplace management and infrastructure
What You Will Learn
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● Understand the role and strategic importance of facilities management
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● Define roles and responsibilities within facilities management
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● Apply technology in managing facilities and operations
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● Develop risk management and business continuity plans
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● Implement sustainable practices including circular economy principles
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● Manage facilities budgets and optimize operational costs
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● Ensure health and safety compliance in the workplace
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● Lead and manage change within facilities and operations
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● Track and manage organizational assets effectively
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● Understand asset lifecycle, depreciation, and tracking systems
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● Develop and implement asset management plans
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● Improve efficiency in facilities support services
Course Duration
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● Face-to-face workshops: 5 days
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● Virtual Training: 7 days
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● LMS: Self-paced learning
Course Outline
Introduction to Facilities Management
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● Definition and scope of facilities management
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● Importance of facilities in organizational performance
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● Key components of facilities management
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● Integration of people, place, and processes
Roles and Responsibilities in Facilities Management
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● Key roles within facilities management teams
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● Responsibilities of facilities managers
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● Coordination with other departments
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● Performance expectations and accountability
Technology in Facilities Management
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● Digital tools in facilities management
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● Facility management software systems
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● Automation and smart buildings
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● Data-driven decision-making
Risk Management and Business Continuity Planning
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● Identifying risks in facilities operations
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● Risk assessment and mitigation strategies
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● Business continuity planning frameworks
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● Emergency preparedness and response
Circular Economy and Sustainability in Facilities Management
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● Principles of circular economy
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● Sustainable resource utilization
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● Waste management and recycling practices
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● Environmental impact reduction strategies
Facilities Budgeting and Support Services Management
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● Budget planning for facilities operations
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● Cost control and optimization
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● Managing facilities support services
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● Vendor and service provider management
Health and Safety Delivery in Facilities Management
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● Workplace health and safety standards
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● Risk prevention and safety compliance
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● Safety audits and inspections
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● Incident management and reporting
Change Management in Facilities Management
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● Understanding organizational change
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● Managing transitions in workplace environments
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● Stakeholder communication
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● Implementing change strategies effectively
Asset Management Principles
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● Introduction to asset management
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● Asset lifecycle management
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● Asset classification and valuation
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● Principles of effective asset utilization
Asset Tracking and Depreciation
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● Asset tracking systems and tools
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● Monitoring asset performance
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● Depreciation methods and calculations
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● Financial implicationsAsset Management Planning and Tracking of asset management
Asset Tagging and Identification
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● Importance of asset tagging
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● Types of asset tagging systems
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● Implementation of tagging processes
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● Tracking and auditing assets
Asset Management Planning and Tracking
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● Developing an asset management plan
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● Asset tracking and reporting systems
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● Maintenance planning and scheduling
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● Continuous monitoring and improvement
Training Approach
This course will be delivered through a coaching-first approach that goes beyond traditional
instruction. Whether in our Nairobi classroom, live virtual cohorts, or through our White Label
LMS, participants engage in a safe and nonjudgmental learning environment designed for
meaningful transformation.
We focus on the individual behind the professional title, connecting with the heart before
training the mind. This approach encourages reflection, practical application, and deeper
engagement, ensuring that learning is not only understood but also internalized and applied with
confidence.
Certification
Participants will receive a certificate upon successful completion of the course, recognizing their
knowledge and practical competence.
Customized Training Solutions
This course can also be delivered as a tailor-made program, designed to address the specific
needs, priorities, and operational challenges of your organization.
