Cleaning & Hygiene Management
| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 100,000 | USD 1,300 |
| Location | Duration | Non-Kenyan Cost | Register |
|---|---|---|---|
| Online | 5 Days | USD 550 |
| Register |
|---|
Cleaning & Hygiene Management
About the Course
This course provides a comprehensive grounding in the management of cleaning and hygiene
services within organizations. It covers operational, supervisory, and strategic aspects of cleaning
management, with a strong emphasis on standards, infection control, health and safety, and
service quality.
Target Participants
- ● Cleaning supervisors and managers
- ● Facilities and soft services managers
- ● Health and safety officers with cleaning responsibilities
- ● Housekeeping and hospitality operations staff
- ● Health and safety officers with cleaning responsibilities
- ● Contractors and cleaning service providers
- ● Procurement officers managing cleaning contracts
What You Will Learn
- What You Will Learn
- ● Apply cleaning standards and best practices across different environments
- ● Manage cleaning teams, rosters, and workloads effectively
- ● Select and use cleaning equipment and chemicals safely
- ● Implement infection prevention and control measures
- ● Ensure compliance with health, safety, and environmental regulations
- ● Manage cleaning contracts and service providers
- ● Conduct quality inspections and audits
- ● Apply sustainable and environmentally friendly cleaning practices
- ● Handle waste management in line with regulatory requirements
Course Duration
- ● Face-to-face workshops: 5 days
- ● Virtual Training: 7 days
- ● LMS: Self-paced learning
Course Outline
Principles of Cleaning and Hygiene Management
- ● The role and importance of cleaning in organisations
- ● Types of cleaning: routine, deep clean, and specialist
- ● Cleaning standards and performance benchmarks
- ● Overview of cleaning in different sectors (healthcare, hospitality, commercial)
- ● The cleaning manager's role and responsibilities
Cleaning Methods, Equipment, and Chemicals
- ● Manual and mechanical cleaning methods
- ● Cleaning equipment: selection, use, and maintenance
- ● Chemicals, detergents, and disinfectants: properties and safe use
- ● COSHH regulations and hazardous substances
- ● Safe handling and storage of cleaning materials
Infection Prevention and Control
- ● Principles of infection control in cleaning
- ● High-risk areas and enhanced cleaning protocols
- ● Colour-coded cleaning systems
- ● Personal protective equipment (PPE)
- ● Managing outbreaks and contamination events
Team Management and Operations
- ● Recruiting, training, and supervising cleaning staff
- ● Scheduling, rostering, and workload planning
- ● Communication and team dynamics
- ● Performance management and motivation
- ● Managing challenging situations and complaints
Quality Assurance and Inspection
- ● Setting and measuring cleaning standards
- ● Conducting inspections and audits
- ● Reporting and corrective action processes
- ● Customer feedback and service improvement
- ● Key performance indicators in cleaning services
Sustainability and Waste Management
- ● Green cleaning principles and eco-friendly products
- ● Reducing water and chemical consumption
- ● Waste segregation, handling, and disposal
- ● Environmental compliance in cleaning operations
- ● Reporting on sustainability performance
Training Approach
This course will be delivered through a coaching-first approach that goes beyond traditional
instruction. Whether in our Nairobi classroom, live virtual cohorts, or through our White Label
LMS, participants engage in a safe and nonjudgmental learning environment designed for
meaningful transformation.
We focus on the individual behind the professional title, connecting with the heart before
training the mind. This approach encourages reflection, practical application, and deeper
engagement, ensuring that learning is not only understood but also internalized and applied with
confidence.
Certification
Participants will receive a certificate upon successful completion of the course, recognizing their
knowledge and practical competence.
Customized Training Solutions
This course can also be delivered as a tailor-made program, designed to address the specific
needs, priorities, and operational challenges of your organization.