Coaching & Mentorship Skills
| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 100,000 | USD 1,300 |
| Location | Duration | Non-Kenyan Cost | Register |
|---|---|---|---|
| Online | 5 Days | USD 550 |
| Register |
|---|
Coaching & Mentorship Skills
About the Course
This course develops the knowledge and practical skills required to coach and mentor others
effectively within professional and organizational settings. Participants will explore the
principles of coaching and mentoring, practice core skills, and develop the confidence to support
the growth, performance, and development of individuals at all career stages.
Whether formalizing an internal coaching program or developing personal coaching capability,
participants will leave equipped to make a meaningful difference in the lives of those they lead
and support.
Target Participants
- ● Managers and leaders who coach their teams
- ● HR and learning and development professionals
- ● Organisational development practitioners
- ● Mentors in formal or informal programmes
- ● Professionals seeking an accredited coaching foundation
- ● Senior leaders embedding a coaching culture in their organisations
What You Will Learn
- ● Understand the principles and purpose of coaching and mentoring
- ● Differentiate between coaching, mentoring, counselling, and training
- ● Apply core coaching skills: listening, questioning, and feedback
- ● Use established coaching models in practice
- ● Establish effective coaching and mentoring relationships
- ● Set goals and create accountability in coaching conversations
- ● Coach for performance, development, and career growth
- ● Manage ethical boundaries in coaching and mentoring
- ● Design and facilitate a structured mentoring program.
- ● Build a coaching culture within your organization.
Course Duration
- ● Face-to-face workshops: 5 days
- ● Virtual Training: 7 days
- ● LMS: Self-paced learning
Course Outline
Foundations of Coaching and Mentoring
- ● Definitions and distinctions: coaching, mentoring, counselling, and training
- ● The value of coaching and mentoring in organisations
- ● The coaching and mentoring relationship
- ● Qualities and competencies of an effective coach and mentor
- ● Ethical principles in coaching and mentoring
Core Coaching Skills
- ● Active listening at depth
- ● Powerful questioning techniques
- ● Giving and receiving feedback effectively
- ● Building rapport and trust with coaches
- ● Observation, silence, and presence in coaching
Coaching Models and Frameworks
- ● The GROW model in practice
- ● OSKAR and solution-focused coaching
- ● The CLEAR coaching model
- ● Choosing the right model for the situation
- ● Adapting models to different coaching contexts
The Coaching Conversation
- ● Structuring a coaching session
- ● Contracting and setting the agenda
- ● Exploring goals, realities, and options
- ● Creating accountability and commitment
- ● Reviewing progress and closing conversations
Mentoring in Practice
- ● The mentoring relationship vs. the coaching relationship
- ● Roles and responsibilities of mentor and mentee
- ● Designing a structured mentoring programme
- ● Managing boundaries and expectations in mentoring
- ● Supporting career development through mentoring
Building a Coaching Culture
- ● What is a coaching culture and why it matters
- ● The leader as coach
- ● Embedding coaching into performance and development conversations
- ● Measuring the impact of coaching and mentoring
- ● Developing internal coaching capability
Training Approach
This course will be delivered through a coaching-first approach that goes beyond traditional
instruction. Whether in our Nairobi classroom, live virtual cohorts, or through our White Label
LMS, participants engage in a safe and nonjudgmental learning environment designed for
meaningful transformation.
We focus on the individual behind the professional title, connecting with the heart before
training the mind. This approach encourages reflection, practical application, and deeper
engagement, ensuring that learning is not only understood but also internalized and applied with
confidence.
Certification
Participants will receive a certificate upon successful completion of the course, recognizing their
knowledge and practical competence.
Customized Training Solutions
This course can also be delivered as a tailor-made program, designed to address the specific
needs, priorities, and operational challenges of your organization.