About the Course
This course provides a comprehensive understanding of modern human resource management
practices and their role in driving organizational performance.
Participants will gain practical skills in talent acquisition, employee engagement, performance
management, compliance, and strategic HR planning. The course focuses on aligning people
strategies with business goals to improve productivity, culture, and overall organizational
effectiveness.
It is designed to equip professionals with the tools needed to manage people effectively while
navigating evolving workplace dynamics.
Target Participants
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● HR Managers and Officers
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● Administrative and Office Managers
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● Team Leaders and Supervisors
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● Business Owners and Entrepreneurs
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● Operations and Departmental Managers
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● Anyone responsible for managing people in an organization
What You Will Learn
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● Understand the core functions of Human Resource Management
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● Develop effective recruitment and talent acquisition strategies
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● Manage employee performance and productivity
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● Build strong employee engagement and retention strategies
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● Ensure compliance with labor laws and HR policies
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● Handle employee relations and conflict resolution
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● Design training and development programs
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● Align HR strategies with organizational goals
Course Duration
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● Face-to-face workshops: 5 days
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● Virtual Training: 7 days
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● LMS: Self-paced learning
Course Outline
Introduction to Human Resource Management
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● Overview of HRM and its importance
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● Evolution of HR practices
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● Roles and responsibilities of HR professionals
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● Strategic role of HR in organizations
Workforce Planning and Recruitment
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● Human resource planning and forecasting
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● Job analysis and job descriptions
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● Recruitment strategies and sourcing methods
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● Selection and interviewing techniques
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● Onboarding and employee induction
Performance Management
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● Setting performance goals and KPIs
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● Performance appraisal methods
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● Continuous performance management
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● Feedback and coaching techniques
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● Managing underperformance
Employee Engagement and Retention
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● Building a positive workplace culture
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● Motivation and employee satisfaction
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● Retention strategies and talent management
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● Employee recognition programs
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● Workplace communication
Learning and Development
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● Identifying training needs
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● Designing training programs
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● Skills development and capacity building
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● Career development planning
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● Evaluating training effectiveness
Compensation and Benefits Management
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● Salary structures and pay strategies
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● Employee benefits and incentives
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● Payroll basics
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● Equity and fairness in compensation
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● Reward and recognition systems
Employee Relations and Conflict Management
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● Managing workplace relationships
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● Handling grievances and disputes
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● Conflict resolution strategies
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● Disciplinary procedures
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● Promoting a respectful work environment
HR Policies, Compliance, and Labor Laws
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● Employment laws and regulations
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● HR policies and procedures
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● Workplace health and safety considerations
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● Ethical practices in HR
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● Compliance and risk management
HR Analytics and Technology
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● Introduction to HR analytics
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● Using data to support HR decisions
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● HR information systems (HRIS)
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● Digital transformation in HR
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● Measuring HR performance
Strategic HR Management
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● Aligning HR strategy with business goals
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● Workforce productivity and planning
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● Change management
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● Leadership and organizational development
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● Future trends in HR
Training Approach
This course will be delivered through a coaching-first approach that goes beyond traditional
instruction. Whether in our Nairobi classroom, live virtual cohorts, or through our White Label
LMS, participants engage in a safe and nonjudgmental learning environment designed for
meaningful transformation.
We focus on the individual behind the professional title, connecting with the heart before
training the mind. This approach encourages reflection, practical application, and deeper
engagement, ensuring that learning is not only understood but also internalized and applied with
confidence.
Certification
Participants will receive a certificate upon successful completion of the course, recognizing their
knowledge and practical competence.
Customized Training Solutions
This course can also be delivered as a tailor-made program, designed to address the specific
needs, priorities, and operational challenges of your organization.
