Hard Services & Technical Facilities Management
| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 100,000 | USD 1,300 |
| Location | Duration | Non-Kenyan Cost | Register |
|---|---|---|---|
| Online | 5 Days | USD 550 |
| Register |
|---|
Hard Services & Technical Facilities Management
About the Course
This course provides professionals with the technical knowledge and management skills required
to oversee hard services within built environments. It covers the management of mechanical,
electrical, and structural systems, with a strong focus on compliance, reliability, and operational
efficiency.
Target Participants
- ● Hard services and technical facilities managers
- ● Building services engineers and supervisors
- ● Maintenance managers and technical officers
- ● Mechanical and electrical (M&E) professionals
- ● Contractors and technical service providers
- ● Facilities managers responsible for engineering services
What You Will Learn
- ● Understand the scope and components of hard services in facilities management
- ● Manage mechanical, electrical, and structural building systems
- ● Develop and implement planned and preventive maintenance programmes
- ● Apply health, safety, and statutory compliance in technical environments
- ● Manage technical teams and specialist contractors
- ● Use CMMS and building management systems effectively
- ● Apply risk management to engineering services
- ● Manage energy systems and drive efficiency
- ● Oversee project works, refurbishments, and technical upgrades
- ● Understand building regulations and engineering standards
Course Duration
- ● Face-to-face workshops: 5 days
- ● Virtual Training: 7 days
- ● LMS: Self-paced learning
Course Outline
Introduction to Hard Services and Technical FM
- ● Definition and scope of hard services
- ● Overview of building systems: M&E, structural, and civil
- ● Hard services within the integrated FM model
- ● Roles and responsibilities in technical FM
- ● Regulatory landscape and compliance overview
Mechanical Systems Management
- ● HVAC systems: components, operation, and maintenance
- ● Plumbing and water systems management
- ● Legionella risk assessment and water hygiene
- ● Lifts, escalators, and vertical transportation
- ● Mechanical maintenance planning and scheduling
Electrical Systems Management
- ● Electrical distribution and power systems
- ● Lighting systems and controls
- ● Emergency power and standby systems (UPS, generators)
- ● Electrical testing and inspection requirements
- ● Managing electrical contractors and compliance
Building Management Systems (BMS)
- ● Overview and components of BMS
- ● Monitoring and controlling building systems
- ● Fault detection and diagnostics
- ● Integration with CAFM and IoT platforms
- ● BMS optimisation for energy efficiency
Health, Safety, and Statutory Compliance
- ● Statutory inspections and certification requirements
- ● Permit-to-work systems
- ● Working at height and confined space regulations
- ● Fire safety and emergency systems management
- ● Managing health and safety for technical teams
Project Management for Technical Works
- ● Managing refurbishment and upgrade projects
- ● Technical specifications and scope of works
- ● Procurement and contractor management for technical services
- ● Commissioning, testing, and handover processes
- ● Post-project review and lessons learned
Training Approach
This course will be delivered through a coaching-first approach that goes beyond traditional
instruction. Whether in our Nairobi classroom, live virtual cohorts, or through our White Label
LMS, participants engage in a safe and nonjudgmental learning environment designed for
meaningful transformation.
We focus on the individual behind the professional title, connecting with the heart before
training the mind. This approach encourages reflection, practical application, and deeper
engagement, ensuring that learning is not only understood but also internalized and applied with
confidence.
Certification
Participants will receive a certificate upon successful completion of the course, recognizing their
knowledge and practical competence.
Customized Training Solutions
This course can also be delivered as a tailor-made program, designed to address the specific
needs, priorities, and operational challenges of your organization.