Executive PA & Administrative Excellence
| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 100,000 | USD 1,300 |
| Location | Duration | Non-Kenyan Cost | Register |
|---|---|---|---|
| Online | 5 Days | USD 550 |
| Register |
|---|
Executive PA & Administrative Excellence
About the Course
This course is designed to develop the skills and professional capability of executive assistants,
personal assistants, and senior administrative professionals. Participants will explore advanced
organisational, communication, and decision-support skills required to operate as a trusted
partner to executives and leadership teams.
Target Participants
- ● Executive assistants and personal assistants
- ● Senior administrative professionals
- ● Office managers supporting leadership teams
- ● Secretaries transitioning into executive support roles
- ● Professionals seeking to advance into higher-level PA roles
- ● Administrative staff supporting boards and senior management
What You Will Learn
- ● Understand the strategic role of the modern executive assistant
- ● Manage executive diaries, schedules, and priorities effectively
- ● Apply advanced organizational and time management skills
- ● Communicate professionally with internal and external stakeholders
- ● Manage confidential information with discretion and integrity
- ● Coordinate travel, logistics, and complex arrangements
- ● Support executive decision-making through research and preparation
- ● Manage board and senior meeting administration
- ● Build strong working relationships with executives and teams
- ● Apply technology tools to enhance administrative efficiency
Course Duration
- ● Face-to-face workshops: 5 days
- ● Virtual Training: 7 days
- ● LMS: Self-paced learning
Course Outline
The Strategic Role of the Executive Assistant
- ● Evolution of the EA/PA role in modern organisations
- ● Building a strategic partnership with executives
- ● Understanding executive priorities and working styles
- ● Professionalism, discretion, and confidentiality
- ● Building credibility and trust with leadership
Diary, Time, and Priority Management
- ● Managing complex executive calendars
- ● Prioritization techniques for competing demands
- ● Proactive scheduling and conflict resolution
- ● Managing interruptions and shifting priorities
- ● Tools for time and task management
Communication and Stakeholder Management
- ● Professional written and verbal communication
- ● Drafting correspondence and emails on behalf of executives
- ● Managing communication with senior stakeholders and clients
- ● Gatekeeping and managing access to executives
- ● Cross-cultural communication in administrative support
Meetings, Travel, and Logistics Coordination
- ● Organising and coordinating executive meetings
- ● Preparing agendas, minutes, and follow-up actions
- ● Managing complex domestic and international travel arrangements
- ● Budgeting and expense management for travel and events
- ● Crisis management in scheduling and logistics
Supporting Decision-Making and Governance
- ● Conducting research and preparing briefing documents
- ● Supporting board and senior leadership meetings
- ● Managing confidential and sensitive information
- ● Document preparation and presentation support
- ● Understanding corporate governance basics relevant to PAs
Professional and Technological Development
- ● Building resilience and managing pressure in the EA role
- ● Networking and professional development for EAs
- ● Technology tools for administrative efficiency
- ● Managing relationships with other departments and external parties
- ● Career progression and continuous improvement as an EA
Training Approach
This course will be delivered through a coaching-first approach that goes beyond traditional
instruction. Whether in our Nairobi classroom, live virtual cohorts, or through our White Label
LMS, participants engage in a safe and nonjudgmental learning environment designed for
meaningful transformation.
We focus on the individual behind the professional title, connecting with the heart before
training the mind. This approach encourages reflection, practical application, and deeper
engagement, ensuring that learning is not only understood but also internalized and applied with
confidence.
Certification
Participants will receive a certificate upon successful completion of the course, recognizing their
knowledge and practical competence.
Customized Training Solutions
This course can also be delivered as a tailor-made program, designed to address the specific
needs, priorities, and operational challenges of your organization.